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Terms & Conditions
- No two arrangements are the same. Photo is an example of size, style and colour but specific seasonal flowers may differ.
- Orders online placed after 3pm will be sent the following day.
- If you have an urgent enquiry or desperately need to make it up to someone please contact the studio and we will see what we can do.
- Orders made on a Saturday after 12 noon will be sent on Monday.
- We do not open on Sundays or bank holidays.
- Our delivery hours are between 9am and 4pm unless specifically requested.
- Full name address and contact details for the recipient and sender are required.
- If recipient is not at the address the bouquet will be returned and re delivery will be attempted in 24 hours at an additional cost.
- Life expectancy of the flowers is between 3-5 days as we work with British, often organic flowers pumped with less hormones to keep them alive.
- All feedback must be received within 24 hours of the delivery.
- We do not accept any responsibility for the flowers once they have reached the post rooms of a commercial address.
- Cancellation of your order must me made before 9am on the day of delivery for you to be eligible for a refund.